Terms of sale

Purpose

These terms govern the use of the Imaginode service, published by BUSINESSDYNAMITE, a French simplified joint-stock company (SAS) with a share capital of €1,000, registered with the Metz Trade and Companies Register under number 840 854 129, headquartered at ZAC les Terrasses de la Sarre, Pépinière Synergie 4, 57400 Sarrebourg, France.

Imaginode is an online AI image and video creation service operating on a credit system.

Prices and payment

Prices are expressed in euros excluding VAT. Payments are processed by Stripe.

Subscriptions are monthly, renewed automatically and cancellable at any time from the dashboard through the Stripe customer portal; cancellation takes effect at the end of the current period. One-time credit top-ups are also available.

Credits

Credits are used to run generations, whose exact cost is shown before each use. They have no monetary value, are neither refundable nor transferable, and remain usable as long as the account is active.

Any generation that fails on the AI provider's side is automatically re-credited.

AI generation results

Images, videos and texts are produced by artificial intelligence models whose results are inherently variable and non-deterministic. The output strongly depends on the user's choices: prompt wording, supplied reference images, selected model, duration, resolution and other settings.

Credits pay for the execution of the generation compute, not for a specific outcome. A technically completed generation is due regardless of any aesthetic judgment of the result or of whether it matches the user's expectations: it gives no right to any refund, re-credit or compensation.

Only a technical failure on the AI provider's side (no content delivered) triggers the automatic re-credit described above.

Right of withdrawal

In accordance with Article L221-28 of the French Consumer Code, immediate access to the digital service after payment entails express waiver of the 14-day right of withdrawal.

Use of the service

Users agree not to generate unlawful, infringing or defamatory content, or content violating third-party rights. Users are solely responsible for the content they generate and the use they make of it.

The service relies on third-party AI model providers; continuous availability cannot be guaranteed. In the event of a prolonged interruption attributable to BUSINESSDYNAMITE, its liability is limited to the amount paid for the current month.

Access to the service and minimum age

The service is provided immediately after payment, as online access. It is reserved for adults, or minors aged 15 or over with the consent of their legal guardians.

Legal warranties

Consumers benefit from the French legal warranty of conformity applicable to digital services and content (Articles L224-25-1 et seq. of the French Consumer Code) and the warranty against hidden defects. These warranties cover the operation of the service itself; they do not cover the artistic quality of generated content, which depends on the user's choices (see 'AI generation results').

Any complaint may be sent to imaginode.ai@gmail.com; a response will be provided as soon as possible.

Consumer mediation

In accordance with Articles L612-1 et seq. of the French Consumer Code, consumers may use a consumer mediator free of charge for any dispute not resolved by a prior written complaint. The contact details of the competent mediator are available on request at imaginode.ai@gmail.com.

European online dispute resolution platform: https://ec.europa.eu/consumers/odr.

Governing law

These terms are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action. Failing that, the French courts will have jurisdiction.